With so many moving parts to a field services company, disconnects in communications can cause delay, quickly derail operations and drive up costs of operations. But it doesn’t have to be that way. With Embedded Communications technology, you can eliminate those delays, manage field service more efficiently, and generate improved customer satisfaction and greater profitability.
Making field services apps more efficient
Have you looked at your field services application lately? Are your field techs getting tired of jumping back and forth between mobile apps, dialers, text windows, video players and more to get their jobs done? There’s a more efficient way to work. What if your techs could simply “tap to connect” anyone they need to communicate with right from within the app? They can when they use FieldAware’s mobile app with Mitel Embedded Communications.Learn more
A day with a field services technician
It’s easy to talk about saving time, driving customer satisfaction, increasing throughput and boosting ROI with field services apps with embedded communications. But what does that really look like?See a fragmented experience without Mitel Embedded Communications >
Explore a seamless experience with Mitel Embedded Communications >
Powering seamless field services
Hear Field Aware CEO Charlie Jackson describe how the company is using Mitel Embedded Communications to change the way field service companies collaborate to drive productivity for their clients.Watch the Video
- Contact customers and colleagues
- Record contacts
- Take verbal notes or videos
- Finish and confirm jobs
Need Embedded Communications for your mobile app?Contact us
Seamless Communications and Collaboration
In a world of mobile and cloud technologies, enterprises can redesign their business processes with tools like embedded communications. For the mobile workforce, seamless real time communications tools bring data and analysis together to enhance both customer and worker experience. Connected enterprises work more efficiently, and can leverage the capabilities of their company to every customer engagement. The end result is a game-changing solution for service workers in the field and their customers.
Download the whitepaper to see how you can transform your company into a connected mobile enterprise.