Interact how customers want
Your customers desire a memorable experience and you want to give it to them. So deliver one worthy of this hyper-connected generation by interacting through voice, email, chat, even SMS. Keep your door, and their options, open with a cloud contact center so they will have every opportunity to talk to you and no reason not to.
Be agile; Scale easily
Your business moves fast so the tools you use should be just as agile. By housing your services, features and applications in the cloud, your employees can deliver the same great customer experience anywhere. You’ll also be able to scale easily, anytime, anywhere, so you can meet seasonality and growth head on.
Cut costs and be efficient
Whether it’s time or money, you can be doing better things with your budget than spending it on a server or additional software. With everything you need integrated into a single solution that’s hosted in the cloud, you can deliver an exceptional customer experience while spending minimal.
With 25% of the world’s population now equipped with active social accounts, good and bad customer service experiences are shared almost instantly.
Not just any cloud, MiCloud
Your communications system should move you forward, not hold you back. MiCloud Connect, enables reduced costs and increased business agility. With effective bundling of advanced cloud-based business communications, MiCloud Connect features a common, simple user experience across devices.Learn more
How you communicate with customers and partners says a lot about your brand. With MiCloud Flex, you’re sending a message that says we’re flexible, available, reliable and simple to work with.Learn more
Contact a Cloud Communication Specialist