Mitel Performance Analytics

Better network performance for business success

Reliable unified communications network performance improves the user experience, and makes better use of an organization’s IT resources. Mitel Performance Analytics is fault & performance management software that monitors and manages your entire network, with a special focus on Mitel voice quality. The result is faster problem resolution and reliable network performance.

Mitel Performance Analytics:

  • Continuous performance monitoring.
  • Real-time alerting for fast problem detection.
  • Secure remote access and testing tools means problems are fixed faster.
  • Shifts support model from reactive to proactive, detecting problems BEFORE user is impacted.
  • Proven in more than 5,000 Mitel customer networks.
  • End-to end network performance management of Mitel AND third-party networks

Carleton University

Tens of thousands of students. Dozens of buildings. Countless systems. The numbers behind the curtain at a typical university are impressive. And it takes an equally impressive communications system to keep it all running smoothly. That’s why Carleton University in Ottawa, Canada has invested heavily in its communications strategy to ensure downtime and emergencies don’t stand in the way of learning, research and changing the world.

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Mitel Performance Analytics Features

Mitel Performance Analytics

Deliver proactive network performance management with tools to detect, troubleshoot and address voice quality problems. Mitel Performance Analytics brings you around the clock monitoring, alerts, testing tools and remote access. Analytics and reports deliver additional insight.  Take a tour of the latest release: MPA 2.2, to see how Mitel Performance Analytics can improve your business. Take a tour of the latest release: MPA 2.2, to see how Mitel Performance Analytics can improve your business.

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Mitel Performance Analytics Plus

Save time on repetitive tasks and manage network performance from a single user interface with Mitel Performance Analytics Plus. Formerly Enterprise Manager, Mitel Performance Analytics Plus complements Mitel Performance Analytics with an operations scheduler, set inventory and inventory reports. Take a tour of Mitel Performance Analytics Plus to see how you can centralize solution administration and performance management.

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Mitel Performance Analytics
Mitel Performance Analytics Plus*
Mitel Performance Analytics Cloud
(MiCloud Service Providers)
Deployment Options
Cloud or Premises
Premise/Data Center
Device Support
Mitel + Third-Party
Trunk/Route/Gateway Utilization
Remote Access/Single Sign-On
Test Tools
Alarms & Alarm Analytics
Site Qualification Access
Agent-Based Network Testing
Requires additional part number
Backups & SMDR Collection
Analytics - Advanced Capacity and Utilization Reports
Group Operations Scheduler
IPT User Dashboard
Inventory Reports (users, sets, services)
Advanced User Operations (moves, deletes)
Available with Mitel Performance Analytics and Mitel Performance Analytics Plus only
Set Inventory & Extension/Terminal Registration

*Reach out to a Mitel sales rep or partner to order Mitel Performance Analytics Plus





Enhance the value of your Mitel communications investment

Stay current with the latest Mitel Platform software releases, bug fixes and security enhancements, while having access to Mitel’s expert support services whenever you need.

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Laying the Groundwork for UC Network Performance

Preventing network problems before they occur means less drain on IT resources and a better user experience. Establish the best possible foundation for your unified communications network by becoming more proactive in detecting and addressing performance issues before they become big, user-impacting problems. Download Laying the Groundwork for UC Network Performance to discover how to get the most out of Mitel Performance Analytics.

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Alarm Management

It’s easy to get overwhelmed by network alarms.  Either you receive too many, or the alarms you see are not relevant. Learn how to be proactive, instead of reactive, in detecting and addressing network problems, by using alarm properties to manage the alarms you see. Download Mitel's Making the Most out of Alarms to discover best practices and how to implement them with Mitel Performance Analytics.

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