Mitel SX-200 IP Communications Platform

Built for hospitality, the Mitel SX-200 IP Communications Platform (ICP) improves customer service, while reducing costs and improving productivity.

The SX-200 ICP hotel / motel features can help:

  • speed up guest check in and check out
  • allow you to manage your rooms efficiently
  • wake up guests on request       
  • control guest telephone privileges
  • recover the cost of guest calls (SMDR supported)
  • notify guests of their messages

This can be achieved using the front desk terminal or, if required, the SX-200 ICP can interface to a property management system (PMS).

As well as providing a wealth of features to support you servicing your guests, the SX-200 ICP also delivers extensive key and PBX system features and support for many applications for your staff, such as:

  • Teleworking and Softphone with presence and availability
  • Embedded standard unified messaging, personal contacts, and message notification
  • Auto-attendant, ACD, and Wi-Fi
  • Support for the broadest range of IP desktop devices within the industry today
  • Web-based interface that allows for easy system programming

The SX-200 ICP is available in the US, Canada, and Caribbean regions.


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