MiVoice Enterprise Manager

Mitel Performance Analytics Plus is the new MiVoice Enterprise Manager. Already a MiVoice Enterprise Manager customer? Transition today for free.

Check out Mitel Performance Analytics Plus now ›

An extension of Mitel’s Premium Software Support and Assurance, Mitel Performance Analytics Plus is the next generation of MiVoice Enterprise Manager, engineered to centralize solution administration and performance management.

Key Features:

  • Proactive Network Monitoring (ensures system availability and voice quality performance management)
  • SNMP-based alarm management
  • Alarm history, event history
  • Alarm assignment to technician
  • Email-out notification with filtering
  • Notification escalation
  • SNMP Alarm forwarding to higher level management platform
  • Alarm Monitor for Microsoft® Windows® desktop tray

Solution Administration

  • Audio file management
  • Network Wide Scheduler
    • Hotdesk User Logout
    • System Back-Ups
    • Integrated Directory Service Synchronization
    • File Imports
    • File Exports
  • Collect and automatically store
    • System Back ups
    • Audit Trails
    • System Call records

Maintenance and Diagnostics

  • Audio file management
  • MCD Software Installer
  • IP network diagnostics
  • Remote trace route
  • IP Phone Analyzer

Security Administration

  • Control over user roles and privileges
  • Control what management tools and functions a user can access
  • Control which systems or system groups a user can access
  • User audit logs

Mitel Voice Quality Manager

  • Network wide voice quality monitoring
  • Drill down on an individual phone basis

Enterprise Manager Reporting

  • Solution audit trails
  • Solution inventory
  • Alarms and events
  • Voice quality data
  • User and device information
  • Report scheduling

See how Mitel Performance Analytics Plus, formerly Enterprise Manager, can centralize your solution management and save you time ›

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