The Convergence Mobile Features a very simple yet effective update process that involves just installing the new software. The configuration is automatically converted to match the new version. Behind this, a conversion of the database behind the DUALMODE tab, i. e. your configured Numbering Profiles, Endpoints, Users etc., will be executed. This will convert the format to match the new version and fill in save defaults where additional settings have been added that are not present in the previous versions. However, occasionally this database update and the subsequent conversion of said database might cause problems or even fail completely.The following will provide you with the background knowledge necessary to recover from such a situation. A brief step by step description of the update and recovery procedure is described that should be sufficient to get your system into a working order again.

This document describes some of the various possibilities of connecting the Comdasys MC Controller to the internet. Although it is generally possible to run the MC Solution, which consists of the MC Controller as a server component, and the MC Clients as its deployed client components, without an internet connection, some services rely on a proper internet setup. Read the document to learn more!